ALA Annual Program – Survey Fatigue? An Rx for Avoiding the Problem

Please join us at the ALA Annual Conference for a much needed antidote to the tedium of the survey method of assessment.

Program Title: Survey Fatigue? An Rx for Avoiding the Problem
Date and Time: Monday, 6/25/2007 at 1:30 PM-3:30 PM
Place: Washington Convention Center room: Room 207 B

Committee Sponsor: LAMA/MAES Data Collection for Library Managers

Program Description: Survey fatigue is a commonly acknowledged problem of immediate interest to “surveyors” and “surveyed” alike. This program will provide practical strategies and techniques to reduce the phenomenon by suggesting ways to improve surveys that must be used and describing several alternative approaches to evaluate existing programs and services, to provide meaningful assessment, and set new directions in planning and management. Panelists will also discuss how to build the case for alternative methods with library staff, upper-level administrators, and supervisory agencies.


  • Wendy Starkweather (Moderator), Director, User Services, University Libraries, University of Nevada, Las Vegas
  • Keith Lance, Consultant, RSL Research Group, and founding Director of the Library Research Service at the Colorado State Library
  • Steve Hiller, Director of Assessment and Planning, University of Washing Libraries
  • Meg Scharf, Associate Director for Public Services, University of Central Florida Library
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