LEADS from LLAMA

Experienced presenters will take attendees through a day-long case study during “Living the Balanced Scorecard,” a preconference program presented by the Library Administration and Management Association’s (LAMA) Buildings and Equipment Section (BES). This program will be presented June 27, 2008, in conjunction with the American Library Association’s Annual Conference in Anaheim, Calif.

Participants will learn to apply the three broad strategies of Balanced Scorecard (BSC): customer intimacy, operational excellence and innovative services. Beginning with an overview of theory and practice of BSC, and followed by case study work in small groups, participants will work with data sets from academic and public libraries, and will leave with the knowledge and skills needed to implement BSC in their own libraries.

Early Bird Registration for “Living the Balanced Scorecard” is available through March 7 at www.ala.org/annual. Space is limited.

The mission of the Library Administration and Management Association (www.ala.org/lama) is to encourage and nurture current and future library leaders, and to develop and promote outstanding leadership and management practices. LAMA is a division of the American Library Association.

This entry was posted on February 26, 2008 at 6:09 pm and is filed under 2008 Annual. You can subscribe via RSS 2.0 feed to this post's comments. You can comment below, or link to this permanent URL from your own site.