BES Program at Annual

Buildings for College and University Libraries Committee
Saturday, July 11, 2009; 1:30 – 3:30 PM

Library 2.0 is a philosophy of library service centered on library users, virtual and physical spaces and constant change which helps create library zones with the needs of users in mind.  Come hear how and see the results!

Moderator and Introduction

Michael Stephens
Assistant Professor, Graduate School of Library and Information Science, Dominican University

Dr. Michael Stephens is Assistant Professor in the Graduate School of Library and Information Science at Dominican University in Illinois. He spent over fifteen years working in public libraries while developing a passion for technology and the human connections it affords. His recent publications include two ALA Library Technology Reports on Web 2.0, the monthly column “The Transparent Library” with Michael Casey in Library Journal, and other articles about emerging trends and tech. Michael also maintains the popular blog Tame the Web. He received an IMLS doctoral fellowship at the University of North Texas, was named a Library Journal “Mover and Shaker,” and received the 2009 Association of Library & Information Science Educators Faculty Innovation Award. He is the 2009 CAVAL Visiting Scholar, researching the effect of Learning 2.0 programs in Australian libraries. Michael speaks nationally and internationally on libraries, technology, and innovation. He is fascinated by library buildings that center around users, content, digital creation and encouraging the heart.

Case Study 1:  Darien Library, Darien, Connecticut
Alan Kirk Gray
Assistant Director – Operations, Darien Library

Alan Kirk Gray is Assistant Director – Operations for Darien Library, Darien, CT, where he is responsible for the program, planning and construction of Darien Library’s new 54,000 square feet building, which has been cited for its anticipation of trends in the innovative use of library facilities. The library utilizes many Library 2.0 principles supported by library service and technology innovation to create an environment that focuses on customer-centered services. The facility’s entry zone welcomes users into its “Main Street”, an innovative reinterpretation of circulation, gathering and high-touch collection service delivery. Darien Library’s organization, including a broad range of integrated technology, was predicated on enhancing the user experience, by reducing the need for staff involvement in repetitive tasks and augmenting opportunities for quality interaction between staff and patrons.

Case Study 2:  The Commons, Georgia Inst. of Technology, Atlanta, GA
Robert E. Fox, Jr.
Associate Director, Libraries, Georgia Institute of Technology

Bob Fox is the Associate Director for Public and Administrative Services at the Georgia Tech Libraries.  Bob provides leadership for a robust Public Services agenda that seeks to transform the physical and programmatic aspects of the Library by actively seeking user engagement and employing continuous assessment.  He is also responsible for all administrative areas of the Library including budgeting, HR, facilities and security.  He has been at Tech since 2005.  Prior to that, he was the Director of Library Services at Clayton State University in metropolitan Atlanta.  He holds a master’s degree in library science from Clark Atlanta University and bachelor’s and master’s degrees in finance from the University of Georgia. The Commons at Georgia Institute of Technology broke new ground when it was first built in 2002 and continues to serve as a model as it evolves and expands. Bob will speak about how it has worked and served as a model for other Library 2.0 environments.

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